We let you convert your 3CX raw data into beautiful, and yet useful Reports, and we let you select, and set up your favorite Live Queue-based Wallboards, quickly and easily!
JEDWare is our development team at JED It- & Teleservice ApS – an old and well-known 3CX Partner since 2009. Our Development team is located at our headquarters in Odense located on the island Fyn, in the middle of Denmark. We are working each day to improve JEDWare, and to make new functionalities, for the JEDWare system itself, or as a special optional assignment from a customer in special need. Our development team strives to give you the absolute best 3CX Add-on for Wallboards and Reporting.
Based on our 3CX Customers’ requirements we started to develop our first wallboard (layout 2) back in 2017, since then we have raised to 8 different layouts, from a single Queue Wallboard to our latest very complex Inbound Call-Center Wallboard Layout 8, where we support multiple Queues and the agents handling these queues. Today we have JEDWare partners and customers all around the world, that benefit from JEDWare day by day.
Use all the features directly from your browser, all placed in one fancy web app. See all our features here
Reports & Charts
Enhance your call data overview for individual agents and queues to gain better insights.
Real-time tracking of queues and agents. Multiple customizable layouts. Create as many as you want.
Change outgoing CallerID for one or multiple extensions directly in the web APP
You can record new prompts or change an existing prompt, directly in the web APP
Make an agent automaticlly sign in and out of queues, and avoid losing important calls.
Control, watch, and modify your 3CX system from anywhere. Everything in one single web app.