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Knowledge base

How do I...
do that in JEDWare?

Setup guides, every report type and wallboard layout explained, and the answers support gives most often.

New to JEDWare? Start here

Account, integration beside your 3CX, first wallboard and first report. About 20 minutes end to end.

Change log

What changed in the JEDWare app and the integration, release by release.

Browse by topic

Every part of JEDWare, explained

Getting started

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Dashboard

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Departments

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Reports

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Scheduled reports

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Wallboards

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Call Flow Designer New

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Hours & holidays New

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Statistics API

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AI Assistants

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Caller ID

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Prompts and Block Number

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Admin settings

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FAQ

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Still stuck?

Support is one step away

The support procedure explains what to send us so the first answer is the right one. Wallboards not loading, ports and IPs, and the integration log are covered in the FAQ.

Support procedure Read the FAQ