User Roles

We updated the user role behavior to enable admins to control more complicated user role settings. You may now choose which features, wallboards, and extensions individual users have access to.

Each user is assigned a user role. Each user role has a customizable list of features to which they have access. Users with the Admin role can completely customize these lists. The first user who registers for your JEDWare integration will get the Admin role assigned by default. You have the option to change this at any time.

You find the user roles in Admin Settings → ROLES

When creating a new user role, you must first give the new role a name. That could be “Sales Department,” for example. After naming the user role, you can grant access to specific features, wallboards, and extensions.

Choose between the following settings:

FEATURE ACCESS:

Admin
- Allows access to all settings
Block Number
Caller ID
Caller ID Settings
Prompt
Report Daily Overview
Report Search Specific
Report Tasks
Wallboard
Wallboard Pop-up
Wallboard Settings

WALLBOARD ACCESS:

Select the wallboards that the user role should be able to access

EXTENSION ACCESS:

Select which extensions should be visible to the user role

When you’re finished generating user roles, don’t forget to assign your role to current users. This is done in Admin Settings → Users. Here you can see a list of all the people who are linked to your JEDWare integration, as well as their roles. To change a user’s role, click the Edit icon and choose their new role.

Important: To apply the changes, the user must relog (log out from JEDWare and then log back in through the app.jed-ware.com)

Find more Admin Settings info in the posts below

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