First, go to Admin Settings → GENERAL in the top menu.
Like your extensions, we know your 3CX installations might use dummy queues to test different scenarios in 3CX. Some of the queues might not necessarily have data that you want to appear in the reports or wallboards. You can choose which queues you want visible. Simply tick the queues you want to appear in the JEDWare system.
Find more Admin Settings info in the posts below