Ports
The JEDWare integration reuses the Nginx configuration of your 3CX server, so it uses the same HTTPS port as the 3CX web console: 443 or 5001, whichever you configured. No extra ports are needed.
IP addresses to allow
| FQDN | IP | Used for |
|---|---|---|
| app.jed-ware.com and api.jed-ware.com | 35.186.192.62 and 35.205.116.35 (Belgium) | The JEDWare cloud pulls data from your integration |
| jed-ware.com | 77.243.47.98 and 77.243.47.99 (Denmark) | JEDWare support, only needed when you want us to help you troubleshoot |
Allow them in two places: your internet-facing firewall, and the 3CX console restrictions.
Add the IPs to the 3CX console restrictions
- Open the 3CX Admin Console and go to Security, Console restrictions (the allow list for the web console; the exact menu name varies slightly between 3CX versions).
- Add the four IP addresses above.
- From the 3CX server, ping each IP. Every one has to answer. A timeout means your firewall blocks the traffic.
If your firewall uses geo-blocking, allow Belgium (the JEDWare cloud) and Denmark (JEDWare support).