The JEDWare integration runs on the Windows versions 3CX supports, 64-bit only:
- Windows Server 2016 and later (2016, 2019, 2022, 2025), Standard or Datacenter
- Windows 11 Pro or Enterprise
Windows Server 2016 only: install .NET Framework 4.8 Runtime and Microsoft Visual C++ Redistributable x64 (2015-2022) before you run the JEDWare installer, and restart the server after the .NET installation. Without them the JEDWare service does not start.
JEDWare may run on other editions, but we only test on the ones above.