JEDWare supports 3CX v20 Update 6 and later. Older releases, including 3CX v18, are no longer supported.
We test JEDWare against every 3CX release, including alpha, beta and release-candidate builds, so we are ready when 3CX ships. Support only covers final releases: pre-release builds can change how 3CX stores call data, and we adjust JEDWare when the final version is out.
JEDWare needs a 3CX Pro or Enterprise license on a self-hosted server. 3CX hosted by 3CX is not supported.