Make sense of your data. Generate statistics for the queues, IVRs, and extensions you want. Start your Monday morning by seeing last week’s call statistics. Find any call on the 3CX system and watch the full call flow.
Follow everything live with customizable wallboards for your 3CX system. Choose between our many layouts, each has it own benefits and purposes. Create as many as you would like!
It’s never been easier to block numbers from calling. Block a number for a couple of hours, and it will automatically unblock it when the time runs out.
JEDWare Caller ID makes it possible for you to change the outgoing Caller ID for one or multiple extensions, directly in the web app. You choose which users should have the permission to change it.
Record new prompts for queues and IVRs directly in the JEDWare web app. You can also change to an existing prompt, by choosing between your 3CX prompts from the list.
Set an agent as a backup, in case everyone else is busy. The extension you choose will automatically log in- and out from the selected queues. Nice and easy to control, and you can do it from anywhere you want.
Contact:
JED IT- & Teleservice ApS
Bogensevej 90, DK-5270 Odense N, Denmark
VAT: DK-35653821
Phone +45 70 222 084
E-mail: [email protected]
