The Department page and scheduled reports

Supervisors and department administrators get a Department page in the menu. It collects what a department manager needs without requiring full administrator access.

What’s on the page

  • Members: the department’s roster, as registered in 3CX. Shown when your 3CX role grants the “can see group members” right. The list is read-only; membership is managed in 3CX.
  • Scheduled reports: the recurring reports owned by people in your department.

Who sees which scheduled reports

Scheduled reports (under Report → Scheduled tasks) have an owner: the person who created them. Visibility follows ownership:

ReportWho sees itWho can change it
Your own reportsYou, your department’s managers, and adminsYou and admins
Another user’s reportsTheir department’s managers and adminsThey and admins
Company reports (no owner)EveryoneAdmins only

“Company reports” are reports without a personal owner, typically reports created before ownership was introduced or reports set up by JEDWare support on your behalf. They stay visible to everyone so shared reports keep working, but only administrators can edit them.

When an administrator edits someone else’s report, the administrator becomes its new owner.

Contact:

JED IT- & Teleservice ApS

Bogensevej 90, DK-5270 Odense N, Denmark

VAT: DK-35653821

Phone +45 70 222 084

Mail: [email protected]