The Scheduled CSV Reports can be created and either uploaded to a file share where your 3CX server has access, or sent by e-Mail at a time of your own choice.
Disclaimer, when you are using the Scheduled reports, you will add a workload to your 3CX Server as we have to pull and build the reports directly at your 3CX Server, so keep an eye on your 3CX Server resources, and schedule these reports outside the normal working hours.
To make sure that you receive the Reports in your e-mail, please add [email protected] to your safe senders.
You find the Scheduled Tasks from the menu: Reports -> Scheduled Task. Here you will see the menu headlines, CSV GENERATION and PDF GENERATION.
If you are looking for Scheduled PDF reports, please have a look here
To continue to setup your CSV Reports, please click on the menu CSV GENERATION
In the top right, please click on the Create Button
-and select one of the report templates from the list
We do offer templates for:
Find more info for Scheduled Reports in the posts below
Scheduled Queue – Per Day Report to CSV upload or e-Mail JEDWare QUEUE – Per Day Report This Report will
Scheduled All-Calls Report to CSV upload or e-Mail JEDWare All Call Report The CSV file have the following format: is_answered,