JEDWare philosophy for our 3CX reporting
JEDWare Philosophy for 3CX Reporting JEDWare Reporting for 3CX 3CX provides built-in reporting that works well for many customers, but not all. To address this, we developed the JEDWare Reporting Tool for 3CX. JEDWare is created and maintained by our dedicated team of developers in Denmark. It leverages raw call data from 3CX, including data […]
PDF Reports to be send as e-Mail
PDF Reports to be send as e-Mail We’ve added a new feature to Tasks: automatic PDF and CSV report generation for your 3CX Calls. With this update, you can set up reports to be emailed or saved to a directory of your choice. You have full control over when these reports are generated and sent. […]
Limits and TIP for our Reports
Limits and TIP for our Reports Limits of Reporting 3CX V18.x limit in Reports is 20.000 Rows (Calls), in the past, this limit was only 10.000 Rows.https://www.3cx.com/community/threads/my-reports-are-no-more-than-10008-lines.67252/post-290884 In JEDWare we do try to pull as many calls as you want – JEDWare does not have a limit – however, we do rely on your 3CX resources, […]
Troubleshooting Scheduled Reports
Troubleshooting Scheduled Reports If you receive an e-Mail stating that no call has been found, the reason is most properly that you selected days with no calls. Find more info for Scheduled Reports in the posts below
Scheduled 3CX Agent Report to PDF and e-mail.
Scheduled Agent report to PDF and e-Mail JEDWare´s 3CX Agent report delivered by PDF The JEDWare Agent Report provides a detailed breakdown of call activity for agents within a specified period. This report helps managers track agent performance, workload distribution, improving customer service, and ensuring a balanced distribution of calls across the team. The PDF […]
Scheduled 3CX Agent Outbound Report to PDF and e-mail
Scheduled Agent report – Outbound to PDF and e-Mail 3CX Agent report – Outbound to PDF JEDWare´s 3CX Agent report – Outbound delivered by PDF For Call centers, this report is a must-have. This Call-center Agent report – Outbound shows the total Outbound Calls, in the selected period, typically you will run a Monthly report. […]
Scheduled 3CX Agent report – total to PDF and e-mail
Scheduled Agent report – total, to PDF and e-Mail 3CX Agent report – Outbound to PDF JEDWare´s 3CX Agent report – totaldelivered by PDF For Call centers, this report is a must-have. This Call-center Agent report – total, shows the total Calls, in the selected period, typically you will run a Monthly report. The PDF […]
Scheduled 3CX Group Report to PDF and e-mail
Scheduled Group report to PDF and e-Mail 3CX Group report to PDF JEDWare´s 3CX Group report delivered by PDF For Call centers, this report is a must-have. This Call-center Group report shows the total Calls of the group, in the selected period, typically you will run a Monthly report. The PDF end result for a […]
Scheduled 3CX Group report – Total to PDF and e-mail
Scheduled Group report – total, to PDF and e-Mail JEDWare´s 3CX Group report – totaldelivered by PDF For those who thrive on data-driven insights, the JEDWare Group Report – Total provides a detailed statistical breakdown of your team’s call activity, helping you optimize efficiency and performance. This is the report to see how your group […]
Scheduled 3CX Agent Status report to PDF and e-mail
Scheduled Agent Status report to PDF and e-Mail JEDWare´s 3CX Agent Status report delivered by PDF Optimize Workforce Productivity with JEDWare Agent Status Report Gain insights into your team’s availability, breaks, and overall working hours with the JEDWare Agent Status Report. Track how much time agents spend actively available, on lunch, in wrap-up, or out […]