Wallboard Gallery
Wallboard Gallery Empower Your Team with Real-Time Data Effective wallboards deliver real-time operational insights, keeping your team informed and proactive.
Wallboard Layout 7 is JEDWare’s version of the traditional 3CX Switchboard, and very useful for eg. a receptionist.
On this wallboard, you are able to see all active calls, from the extensions you have chosen. Both inbound and outbound. You are also able to see which queue the incoming call has been answered in.
NOTE: The Wallboard will be reset if you refresh the page by eg <F5>
You can add as many extensions as you would like, as you will be able to scroll on the wallboard when you have more than 25 active calls displaying.
The wallboard is also available in dark-mode
At the top of the wallboard, you will see active calls.
At the bottom, you will see the latest calls.
Equal for both, is your ability to click on the email button, to ease sending a phone message to a colleague.
Press Save after changing settings.
The message field puts a line of text at the bottom of the board: a weekly goal, a shout-out to the team, or any note you like. Emojis work too.
The wallboard counts from its last reset. Reset sets the schedule: daily, weekly or monthly. Days picks the weekday or day of the month, and Time is the time of day the counters clear.
Reset wallboard now clears all data on the wallboard immediately.
Generate a public link and open it on any screen (a TV, an info display, a browser): the wallboard runs live without logging in.
The panel lists every link with when and by whom it was created. Treat a link like a password: anyone who has it can see the board, and you can delete it at any time to revoke access.
For creating wallboards and the settings shared by every layout, see How to create a wallboard.
Find more Wallboard info in the posts below
Wallboard Gallery Empower Your Team with Real-Time Data Effective wallboards deliver real-time operational insights, keeping your team informed and proactive.
How to create a wallboard Introduction to easily create Wallboards for your 3CX with JEDWare Get started with JEDWare Wallboards.
Wallboard Layout 1 – Single Queue Wallboard The Wallboard Layout 1 is built for a single queue. This layout will
Wallboard Layout 2 – Multiple Queues Wallboard This design is for you who want a great overview from 6 to
Wallboard Layout 3, our 4 Queues and multiple extension status Wallboard This design will show extension statuses in color-based boxes
Wallboard Layout 4 – Multiple Queue – NO extension Wallboard Wallboard layout 4. This wallboard will display the statistics of
Wallboard Layout 5 – Outbound Wallboard Wallboard Layout 5 displays outbound statistics for up to 50 agents at a time.
Wallboard Layout 6 – Inbound Wallboard Wallboard Layout 6, Inbound Layout 6 is the “twin wallboard” to Layout 5, but
Wallboard Layout 7 – Traditional Wallboard, with e-Mail function About Wallboard Layout 7 Wallboard Layout 7 is JEDWare’s version of
Wallboard Layout 8 – Inbound Call Center Wallboard About Wallboard Layout 8 Wallboard Layout 8 displays inbound statistics for both
Wallboard Layout 9 – Single Queue with Queue Call-Back updates The Wallboard Layout 9 is built based on Layout 1,
Wallboard Layout 10 Inbound Call Centre Wallboard with QCB About Wallboard Layout 10 Wallboard Layout 10 shows inbound statistics for
Wallboard Layout 12 – Queue Waiting Overview The Wallboard Layout 12 is built for only one purpose, to see how
Enable SLA Sound Alerts on the Dashboard In JEDWare you can enable SLA sound alerts for each queue on your
