Troubleshooting call flows “Update your integration” Your JEDWare integration does not have the Call flow module yet. Open Admin settings takes you to the integration

Testing safely: sandbox and live The Call Flow Designer can write to your 3CX in two ways. Knowing the difference is what keeps your live

Publishing a call flow Publishing writes the flow to your 3CX. Until then the flow only exists in JEDWare. Publish… in the toolbar opens the

Undo a publish and history A live publish changes where a phone number goes. The designer makes that reversible: before every live publish, and before

Running a flow as a call script A flow can run as one 3CX call script plus one data file, flow.json, instead of as separate

Who can use the Call Flow Designer A wrong publish can send every caller to the wrong place. Access is therefore layered: what your licence

What is the Call Flow Designer? The Call Flow Designer lets you draw how incoming calls travel through your 3CX: which number was called, whether

Building a call flow Time: about 15 minutes for a typical “number, opening hours, menu, queue” flow. Before you start The Call flow module must