Scheduled Agent Status report to CSV upload or e-mail
Scheduled Agent Status Report to CSV upload or e-mail JEDWare Agent Status Report This report will contain: ExtensionId, FullName, Available, Break DND, Custom 1, Custom 2, Total The CSV end result for a JEDWare Agent Status Report, when imported to Excel, will look similar to the one below How to set up an Agent Status […]
Scheduled Agent Report – Outbound to CSV upload or e-mail
Scheduled Agent Report – Outbound to CSV upload or e-mail JEDWare Agent Report – Outbound This report will contain: ExtensionId, FullName, OutboundAnswered, OutboundTalkTime, OutboundAverageTalkTime, OutboundLost, OutboundTotal, OutboundPercentageAnswered, OutboundPercentageLost, InternalAnswered, InternalTalkTime, InternalLost, InternalPercentageAnswered, InternalPercentageLost, TotalAnswered, TotalLost, TotalCalls, TotalTalkTime, TotalAverageCalls The CSV end result for a JEDWare Agent Report – Outbound, when imported to Excel, will look […]
Scheduled Group Report – Total to CSV upload or e-mail
Scheduled Group Report – Total to CSV upload or e-mail JEDWare Group Report – Total This report will contain:ExtensionID, FullName, InboundAnswered, InboundTalkTime, InboundAverageTalkTime, InboundLost, InboundTotal, InboundAnswerPercentage, InboundLostPercentage, OutboundAnswered, OutboundTalkTime, OutboundAverageTalkTime, OutboundLost, OutboundTotal, OutboundAnswerPercentage, OutboundLostPercentage, InternalInboundAnswered, InternalInboundTalkTime, InternalInboundLost, InternalInboundAnswerPercentage, InternalInboundLostPercentage, InternalOutboundAnswered, InternalOutboundTalkTime, InternalOutboundLost, InternalOutboundAnswerPercentage, InternalOutboundLostPercentage, CallsRecievedAnswered, CallsRecievedLost, CallsRecievedTotal, CallsMadeAnswered, CallsMadeLost, CallsMadeTotal, TotalInOutAnswered, TotalInOutLost, TotalCalls, OutboundTalkTime, InboundTalkTime, […]
Scheduled Group Report to CSV upload or e-mail
Scheduled Group Report to CSV upload or e-Mail JEDWare Group Report This report will contain: ExtensionID, FullName, InboundAnswered, InboundLost, OutgoingAnswered, OutgoingLost, InternalAnswered, InternalLost, TotalAnswered, TotalLost, TotalAnsweredLost, AnsweredPercent, LostPercent, TotalTalkTime, AverageTalkTime The CSV end result for a JEDWare Group Report, when imported to Excel, will look similar to the one below How to set up an […]
Scheduled Agent Report – Total to CSV upload or e-mail
Scheduled Agent Report – Total to CSV upload or e-mail JEDWare Agent Report – Total This Agent report will contain:ExtensionID, FullName, InboundAnswered, InboundTalkTime, InboundAverageTalkTime, InboundLost, InboundTotal, InboundAnswerPercentage, InboundLostPercentage, OutboundAnswered, OutboundTalkTime, OutboundAverageTalkTime, OutboundLost, OutboundTotal, OutboundAnswerPercentage, OutboundLostPercentage, InternalInboundAnswered, InternalInboundTalkTime, InternalInboundLost, InternalInboundAnswerPercentage, InternalInboundLostPercentage, InternalOutboundAnswered, InternalOutboundTalkTime, InternalOutboundLost, InternalOutboundAnswerPercentage, InternalOutboundLostPercentage, CallsRecievedAnswered, CallsRecievedLost, CallsRecievedTotal, CallsMadeAnswered, CallsMadeLost, CallsMadeTotal, TotalInOutAnswered, TotalInOutLost, TotalCalls, OutboundTalkTime, […]
Scheduled Agent Report to CSV upload or e-mail
Scheduled Agent Report to CSV upload or e-Mail JEDWare Agent Report This Agent report will contain: ExtensionId, FullName, InboundAnswered, InboundLost, OutgoingAnswered, OutgoingLost, InternalAnswered, InternalLost, TotalAnswered, TotalLost, AnsweredProcent, LostProcent, TotalTalkTime, AverageTalkTime The CSV end result for a JEDWare Agent Report, when imported to Excel, will look similar to the one below How to set up an […]
Scheduled 3CX Agent Outbound Report to PDF and e-mail
Scheduled Agent report – Outbound to PDF and e-Mail 3CX Agent report – Outbound to PDF JEDWare´s 3CX Agent report – Outbound delivered by PDF For Call centers, this report is a must-have. This Call-center Agent report – Outbound shows the total Outbound Calls, in the selected period, typically you will run a Monthly report. […]
Scheduled 3CX Agent report – total to PDF and e-mail
Scheduled Agent report – total, to PDF and e-Mail 3CX Agent report – Outbound to PDF JEDWare´s 3CX Agent report – totaldelivered by PDF For Call centers, this report is a must-have. This Call-center Agent report – total, shows the total Calls, in the selected period, typically you will run a Monthly report. The PDF […]
Scheduled 3CX Group report – Total to PDF and e-mail
Scheduled Group report – total, to PDF and e-Mail JEDWare´s 3CX Group report – totaldelivered by PDF For those who thrive on data-driven insights, the JEDWare Group Report – Total provides a detailed statistical breakdown of your team’s call activity, helping you optimize efficiency and performance. This is the report to see how your group […]
Scheduled 3CX Agent Status Group report to PDF and e-mail
Scheduled Agent Status Group report to PDF and e-Mail JEDWare´s 3CX Agent Status Group report delivered by PDF Optimize Workforce Productivity with JEDWare Agent Status Group Report Gain insights into your Group/department’s availability, breaks, and overall working hours with the JEDWare Agent Status Report. Track how much time agents spend actively available, on lunch, in […]