Scheduled Trunk report to CSV upload or e-mail
Scheduled Trunk Report to CSV upload or e-mail JEDWare Trunk Report This report will contain: TrunkID, TrunkName, DID, Total, Answered. The CSV end result for a JEDWare Trunk Report, when imported to Excel, will look similar to the one below How to set up a Trunk Report in CSV format. In the JEDWare left menu, […]
Scheduled Company total report to CSV upload or e-mail
Scheduled Company total Report to CSV upload or e-mail JEDWare Company total Report This report will contain: TotalIndbound, TotalOutbound, TotalInternal, AnsweredCalls, LostCalls, TotalInboundTime, TotalOutboundTime, TotalInternalTime, AvgWaitTime, AvgTalkTime. The CSV end result for a JEDWare Company total Report, when imported to Excel, will look similar to the one below How to set up a Company total […]
Scheduled 3CX Agent Report to PDF and e-mail.
Scheduled Agent report to PDF and e-Mail JEDWare´s 3CX Agent report delivered by PDF The JEDWare Agent Report provides a detailed breakdown of call activity for agents within a specified period. This report helps managers track agent performance, workload distribution, improving customer service, and ensuring a balanced distribution of calls across the team. The PDF […]
Scheduled 3CX Agent Outbound Report to PDF and e-mail
Scheduled Agent report – Outbound to PDF and e-Mail 3CX Agent report – Outbound to PDF JEDWare´s 3CX Agent report – Outbound delivered by PDF For Call centers, this report is a must-have. This Call-center Agent report – Outbound shows the total Outbound Calls, in the selected period, typically you will run a Monthly report. […]
Scheduled 3CX Agent report – total to PDF and e-mail
Scheduled Agent report – total, to PDF and e-Mail 3CX Agent report – Outbound to PDF JEDWare´s 3CX Agent report – totaldelivered by PDF For Call centers, this report is a must-have. This Call-center Agent report – total, shows the total Calls, in the selected period, typically you will run a Monthly report. The PDF […]
Scheduled 3CX Group Report to PDF and e-mail
Scheduled Group report to PDF and e-Mail 3CX Group report to PDF JEDWare´s 3CX Group report delivered by PDF For Call centers, this report is a must-have. This Call-center Group report shows the total Calls of the group, in the selected period, typically you will run a Monthly report. The PDF end result for a […]
Scheduled 3CX Group report – Total to PDF and e-mail
Scheduled Group report – total, to PDF and e-Mail JEDWare´s 3CX Group report – totaldelivered by PDF For those who thrive on data-driven insights, the JEDWare Group Report – Total provides a detailed statistical breakdown of your team’s call activity, helping you optimize efficiency and performance. This is the report to see how your group […]
Scheduled 3CX Agent Status report to PDF and e-mail
Scheduled Agent Status report to PDF and e-Mail JEDWare´s 3CX Agent Status report delivered by PDF Optimize Workforce Productivity with JEDWare Agent Status Report Gain insights into your team’s availability, breaks, and overall working hours with the JEDWare Agent Status Report. Track how much time agents spend actively available, on lunch, in wrap-up, or out […]
Scheduled 3CX Agent Status Group report to PDF and e-mail
Scheduled Agent Status Group report to PDF and e-Mail JEDWare´s 3CX Agent Status Group report delivered by PDF Optimize Workforce Productivity with JEDWare Agent Status Group Report Gain insights into your Group/department’s availability, breaks, and overall working hours with the JEDWare Agent Status Report. Track how much time agents spend actively available, on lunch, in […]
Scheduled 3CX Agent Status Detailed report to PDF and e-mail
Scheduled Agent Status Detailed report to PDF and e-Mail JEDWare´s 3CX Agent Status Detailed report delivered by PDF Optimize Workforce Productivity with JEDWare Agent Status Detailed Report Gain detailed insights into your team’s availability, breaks, and overall working hours with the JEDWare Agent Status Detailed Report. Track how much time agents spend actively available, on […]