Wallboard Layout 1 - Single Queue Wallboard

The Wallboard Layout 1 is built for a single queue. This layout will display all statistics in large boxes that grant you an excellent overview also on the big TV screen.

  1. Shows all queue members’ current extension status and queue status
  2. Shows the current amount of callers waiting in queue
  3. Shows how long the current first in the queue has been waiting
  4. Shows the average wait time since last reset for this specific queue
  5. Shows amount of answered calls in both numeric and percent including a graph
  6. Shows the number of abandoned calls since the last reset for this specific queue
  7. Shows the total amount of outbound calls made by agents specified in outbound
  8. Shows the message specified in the wallboard message.

Find more Wallboard info in the posts below


JED IT- & Teleservice ApS

Bogensevej 90, DK-5270 Odense N, Denmark

VAT: DK-35653821

Phone +45 70 222 084

Mail: [email protected]