How to create a wallboard
How to create a wallboard Introduction to easily create Wallboards for your 3CX with JEDWare Get started with JEDWare Wallboards.
Layout 6 is the “twin wallboard” to Layout 5, but with inbound calls instead of outbound calls. As this wallboard will need to track queues, instead of extensions.
Wallboard 6 will need a Queue, to be able to show the top Figures:
In the wallboard settings, you will need to add one single queue, for us to be able to do the tracking.
Hereafter you can add the agents to track inbound calls from the AGENT Menu
Remember to click save when you are done.
Find more Wallboard info in the posts below
How to create a wallboard Introduction to easily create Wallboards for your 3CX with JEDWare Get started with JEDWare Wallboards.
Wallboard Layout 1 – Single Queue Wallboard The Wallboard Layout 1 is built for a single queue. This layout will
Wallboard Layout 2 – Multiple Queues Wallboard This design is for you who want a great overview from 6 to
Wallboard Layout 3, our 4 Queues and multiple extension status Wallboard This design will show extension statuses in color-based boxes
Wallboard Layout 4 – Multiple Queue – NO extension Wallboard Wallboard layout 4. This wallboard will display the statistics of
Wallboard Layout 5 – Outbound Wallboard Wallboard Layout 5 displays outbound statistics for up to 50 agents at a time.
Wallboard Layout 6 – Inbound Wallboard Wallboard Layout 6, Inbound Layout 6 is the “twin wallboard” to Layout 5, but
Wallboard Layout 7 – Traditional Wallboard, with e-Mail function About Wallboard Layout 7 Wallboard Layout 7 is JEDWare’s version of
Wallboard Layout 8 – Inbound Call Center Wallboard About Wallboard Layout 8 Wallboard Layout 8 displays inbound statistics for both
Wallboard Layout 9 – Single Queue with Queue Call-Back updates Description coming soon.
Enable SLA Sound Alerts on the Dashboard In JEDWare you can enable SLA sound alerts for each queue on your
Contact:
JED IT- & Teleservice ApS
Bogensevej 90, DK-5270 Odense N, Denmark
VAT: DK-35653821
Phone +45 70 222 084
e-Mail: [email protected]