JEDWare philosophy for our 3CX reporting
JEDWare philosophy for our 3CX reporting. 3CX has built-in reporting, that suits many 3CX customers, but not all. Therefore we made the JEDWare Reporting tool
JEDWare philosophy for our 3CX reporting. 3CX has built-in reporting, that suits many 3CX customers, but not all. Therefore we made the JEDWare Reporting tool
3CX – CSV Report Generation for Excel or PowerBI In Scheduled tasks, you are now able to set up automatic CSV generation and PDF Reports
Scheduled Agent Report to CSV upload or e-Mail JEDWare Agent Report This Agent report will contain: ExtensionId, FullName, InboundAnswered, InboundLost, OutgoingAnswered, OutgoingLost, InternalAnswered, InternalLost, TotalAnswered,
Scheduled Group Report for CSV upload or e-Mail JEDWare GROUP Report This Report will contain values for: ExtensionId, FullName, InboundAnswered, InboundLost, OutgoingAnswered, OutgoingLost, InternalAnswered, InternalLost,
Scheduled Queue Report to CSV upload or e-Mail JEDWare QUEUE Report This Report will contain values for Ext, Name, Calls, Wait Time, AWT, Ans in
Scheduled Queue – Per Day Report to CSV upload or e-Mail JEDWare QUEUE – Per Day Report This Report will contain values for the Selected
Scheduled All-Calls Report to CSV upload or e-Mail JEDWare All Call Report The CSV file have the following format: is_answered, direction, start_date, start_time, end_date, end_time,
Scheduled Company Report to CSV upload or e-Mail JEDWare Company Report The CSV end result for a Company Report will look similar to the one
Limits and TIP for our Reports Limits of Reporting 3CX V18.x limit in Reports is 20.000 Rows (Calls), in the past, this limit was only
Contact:
JED IT- & Teleservice ApS
Bogensevej 90, DK-5270 Odense N, Denmark
VAT: DK-35653821
Phone +45 70 222 084
e-Mail: [email protected]