3CX Support does not support third-party applications
3CX Support do not support third party Applications In fact, 3CX does not support any third-party applications at all. As
Example:
If you have a 32 SIM 3CX Pro license.
You will now need to acquire a 32 SIM Call JEDWare License.
Please note, it is your responsibilities to have the right JEDWare Subscription, and you will have to upgrade the JEDWare license if you change your 3CX License, eg. if you raise your 3CX from 16 SIM Call License to a 24 SIM Calls License, then you have to upgrade your JEDWare license from within your JEDWare user page. We do block the license, if the JEDWare license dosent comply with your 3CX License.
Find more FAQ posts below
3CX Support do not support third party Applications In fact, 3CX does not support any third-party applications at all. As
Which IP´s and ports are JEDWare using? The JEDWare Integration is reusing the 3CX´s Nginx configuration. This means, -if your
JEDWare is disconnected after a 3CX Update What to do if JEDWare states it is Disconnected If the JEDWare integration
Why is my JEDWare Integration status: No connection? POSSIBLE CAUSES FOR THE INTEGRATION STOPPAGE: Certificate issues (expired, untrusted, self-signed) The
JEDWare Support Procedure Support procedure. If the issue occurred after installing a new system, please have a look at our
Wallboards don’t show up correctly If one or several of your Wallboards don’t show up correctly. For new systems or
How to export a JEDWare Report Some need CSV data export for eg. PowerBI, and other reporting tools, -or you
Which of your 3CX data do we store in the cloud? Data Used to Cloud Why? Extension names Used
Which 3CX versions are supported? We do run a test on JEDWare, each time 3CX Release a new version, no
Does JEDWare support 3CX Failover installations? JEDWare does support being installed on a 3CX Enterprise license, however, you can
Which JEDWare and 3CX licenses do I need? You need a 3CX Pro or a 3CX Enterprise license and a
Which Linux versions are supported? The JEDWare integration has been tested and is currently supported by JEDWare on the following
Which Windows versions is supported? JEDWare integration has been tested and is currently supported by the following Windows-based operation systems:
Contact:
JED IT- & Teleservice ApS
Bogensevej 90, DK-5270 Odense N, Denmark
VAT: DK-35653821
Phone +45 70 222 084
e-Mail: [email protected]