3CX Support does not support third-party applications
3CX Support do not support third party Applications In fact, 3CX does not support any third-party applications at all. As
Even as the start is part of the installation, we have seen it necessary to run the below stop/start as root after the installation has finished, to be sure that the wallboard settings are loaded correctly.
If you cannot see the wallboard data after creating a new wallboard please also follow the below to restart your JEDWare Integration service to make sure the data is correct. Type the following – as root – in the terminal to restart the Integration
sudo systemctl stop JEDWare
sudo systemctl start JEDWare
Explanation:
When you stop the integration service, we empty out the settings stored in memory and all connections to your wallboards.
When we start the Integration service, we update our backend with the extension and queue information and we read and load the Wallboard settings again to your Integration.
Find more FAQ posts below
3CX Support do not support third party Applications In fact, 3CX does not support any third-party applications at all. As
Which IP´s and ports are JEDWare using? The JEDWare Integration is reusing the 3CX´s Nginx configuration. This means, -if your
JEDWare is disconnected after a 3CX Update What to do if JEDWare states it is Disconnected If the JEDWare integration
Why is my JEDWare Integration status: No connection? POSSIBLE CAUSES FOR THE INTEGRATION STOPPAGE: Certificate issues (expired, untrusted, self-signed) The
JEDWare Support Procedure Support procedure. If the issue occurred after installing a new system, please have a look at our
Wallboards don’t show up correctly If one or several of your Wallboards don’t show up correctly. For new systems or
How to export a JEDWare Report Some need CSV data export for eg. PowerBI, and other reporting tools, -or you
Which of your 3CX data do we store in the cloud? Data Used to Cloud Why? Extension names Used
Which 3CX versions are supported? We do run a test on JEDWare, each time 3CX Release a new version, no
Does JEDWare support 3CX Failover installations? JEDWare does support being installed on a 3CX Enterprise license, however, you can
Which JEDWare and 3CX licenses do I need? You need a 3CX Pro or a 3CX Enterprise license and a
Which Linux versions are supported? The JEDWare integration has been tested and is currently supported by JEDWare on the following
Which Windows versions is supported? JEDWare integration has been tested and is currently supported by the following Windows-based operation systems:
Contact:
JED IT- & Teleservice ApS
Bogensevej 90, DK-5270 Odense N, Denmark
VAT: DK-35653821
Phone +45 70 222 084
e-Mail: [email protected]