Most of JEDWare lives in our cloud and is updated without you doing anything. The integration on your 3CX server only needs an update when a new feature needs it or a fix lands there. Versions are dated: 26.9.1 was released in September 2026.
How you know an update is due
- A red bell appears in the top bar of the app. Click it to read the message and get the download link.
- A page that needs a newer integration shows an Update your integration panel instead of its content, with the version it needs.
- The change log lists what each version adds.
Before you start
During the update your users lose their reports and wallboards for a minute or two. Do it outside office hours. Have your JEDWare license key at hand; it is on your user page at customer.jed-ware.com.
On Windows the installer also stops and starts the 3CX Nginx service, which disconnects web client and app users for a few seconds. On Debian, Nginx is only reloaded.
Update on Windows
Download the newest JEDWare.Integration.msi on the 3CX server and run it. It updates the existing installation; follow the same wizard as in the Windows install guide.
Update on Debian
Download the newest installer and run it, exactly as in the Debian install guide. It stops the running service, installs the current version and starts it again:
sudo mkdir -p /opt/JEDWareInstall
cd /opt/JEDWareInstall
sudo wget -N -U "JEDWare-Install/1.0" https://downloads.jed-ware.com/installers/Linux/JEDWare.Integration.tar.gz
sudo tar xzf JEDWare.Integration.tar.gz
sudo ./JEDWare.Integration
Type your license key when asked. Nginx is reloaded and the JEDWare service is started by the installer, nothing to restart by hand.
Afterwards
Sign in at app.jed-ware.com and check that the update notice is gone. If the app still reports the old version, restart the JEDWare service.