Predefined Caller ID list

Predefined Caller ID list for your 3CX Please go to Caller ID Settings. You find it by click on Caller ID → Settings.  Here you can create a predefined Caller ID list. Here you are able to save a contact, to make it work like a shortcut for your Caller ID list.  To make a list […]

Change Caller ID

Change Caller ID How to change Caller ID from within JEDware For Outbound Call-Centers, it is very handy that for instance a Teamleader can change an Agents Caller ID right away when the agent moves to a new project or needs to go back to follow up on an existing project. With JEDWare´s Caller-ID, you […]