JEDWare philosophy for our 3CX reporting
JEDWare Philosophy for 3CX Reporting JEDWare Reporting for 3CX 3CX provides built-in reporting that works well for many customers, but not all. To address this, we developed the JEDWare Reporting Tool for 3CX. JEDWare is created and maintained by our dedicated team of developers in Denmark. It leverages raw call data from 3CX, including data […]
CSV Generation, to file or e-mail
3CX – CSV Report Generation for Excel or PowerBI In Scheduled tasks, you are now able to set up automatic CSV generation and PDF Reports for your 3CX data. The CSV files can be uploaded to a directory of your own choice, or you can e-mail the CSV file, both at a time that suits […]
PDF Reports to be send as e-Mail
PDF Reports to be send as e-Mail We’ve added a new feature to Tasks: automatic PDF and CSV report generation for your 3CX Calls. With this update, you can set up reports to be emailed or saved to a directory of your choice. You have full control over when these reports are generated and sent. […]
Limits and TIP for our Reports
Limits and TIP for our Reports Limits of Reporting 3CX V18.x limit in Reports is 20.000 Rows (Calls), in the past, this limit was only 10.000 Rows.https://www.3cx.com/community/threads/my-reports-are-no-more-than-10008-lines.67252/post-290884 In JEDWare we do try to pull as many calls as you want – JEDWare does not have a limit – however, we do rely on your 3CX resources, […]
Troubleshooting Scheduled Reports
Troubleshooting Scheduled Reports If you receive an e-Mail stating that no call has been found, the reason is most properly that you selected days with no calls. Find more info for Scheduled Reports in the posts below
Wallboard Layout 10 – Multiple Queue with Queue Call-Back updates
Wallboard Layout 10 – Multi Queue with Queue Call-Back updates Documentation work is in progress…. About Wallboard Layout 10 Wallboard Layout 10 has been build based on Layout 8, where we have added QueueCallBacks to the calculations and now displays Inbound / Outbound and Internal call statistics for the agents. The wallboard is an excellent […]
Change Log
JEDWare Change Log The mentioned Build History / Change Log reflects all the major changes. Some updates, additions, and fixes may not be listed. JEDWare is constantly improving the product and may implement fixes prior to any official release. Important: The 3CX v20 U6 Alpha and Beta versions have arrived. Please note that these versions […]
Get Started with JEDWare
Thank you for selecting JEDWare, we sincerely hope you will benefit from our 3CX Add-on in your daily business. How to get started with JEDWare: Get your free trial Key from here Install the JEDWare Integration on your 3CX Server, for instructions on how to install it on Debian look here, and for Windows look here Please […]
How to create a wallboard
How to create a wallboard Introduction to easily create Wallboards for your 3CX with JEDWare Get started with JEDWare Wallboards. This guide will take you through all the necessary steps, for you to create and get the most out of our custom wallboards. Please follow the guide chronological to get the most out of your […]
Wallboard Layout 1 – Single Queue Wallboard
Wallboard Layout 1 – Single Queue Wallboard The Wallboard Layout 1 is built for a single queue. This layout will display all statistics in large boxes that grant you an excellent overview also on the big TV screen. Shows all queue members’ current extension status and queue status Shows the current amount of callers waiting […]